Terms & Conditions
All the knives on my “Available” page are for sale at the listed price. All prices are in in US funds, plus shipping and insurance. Please quote order number or knife name from page when ordering.
A 50 % deposit is required on all confirmed orders, with the balance due upon completion of the knife. I might require a higher deposit, for unusual materials or designs. Deposit is forfeited if the order is canceled at any time by the customer after the deposit is received.
- Contact me and let me know your wishes
- I will email you an estimated cost.
- You approve the quote by sending me a deposit
- Work begins and I regularly update you on the progress.
- It's done, you send me the final payment and your knife gets shipped.
Terms of Payment:
I accept, bank transfer (wire, fees apply), e-transfers, checks, money orders, cashiers checks in Canadian, U.S. and Euro currencies. I accept credit cards via PayPal, a proven and secure online payment provider. Note: Paypal invoices will specify Haslinger Custom Knives. Please do not send card number via e-mail. I will only ship to a CONFIRMED PAYPAL SHIPPING ADDRESS ONLY and it must match the shipping address on your order. No exceptions! Orders will be shipped after payments have been cleared. Final payments are due within 10 days upon your knife being finished, or in case of personalizing (engraving et.) before this has been applied. There is a $35.00 service charge on all returned checks.
Workmanship is guaranteed on every knife as long as I am physically able to. Misuse & abuse of the knife is excluded. This warranty doesn’t cover normal wear and tear. This includes improper use, abuse, negligence, or accident. Examples of normal wear and tear include sharpening, scratches on the blade and handle surface from regular use and the breakdown of materials due to normal wear and tear or miss use over an extended period of time e.g soaking in water or dishwasher washing.
Unfortunately I can not give any warranty on natural materials due to there inherent nature. I do my utmost to stabilize such materials as ivory, woods et. but this does not guarantee there long term stability. As well climate changes and customer care will also have an influence on them. Each knife is custom made by hand and there are variations from one knife to another. Handles are typically scaled to your required blade length for overall balance and performance, so overall length of a particular knife might differ from listed dimensions. Damascus is a handmade item and patter changes can occur from side to side. This adds to the beauty of the materials. Any warranty applies to the original owner and is transferable upon sale by contacting me so I can ensure proper care information is passed on to the new owner.
Customs, Import Duties and Taxes
Taxes are applicable to Canadian customers. Orders for delivery outside of Canada may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because I have no control over your governments imposed charges. Customs policies vary greatly among many countries. Please inquire with your country's local customs office for more information on possible import restrictions and fee basis. Not responsible for items ceased by customs officials.
The copyright in all original material provided on this website is held by Haslinger Custom Knives, and/or by the original author of any such material. With the expectation noted below, none of the material may be altered, reproduced, distributed, republished, downloaded, displayed, posted, transmitted or copied in any form or by any means, without the prior written permission of Haslinger Custom Knives, and/or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this website solely for personal, non-commercial use provided that you make no modifications to the materials and that all copyright and other proprietary notices contained in the materials are retained. You also may not, without Haslinger Custom Knives written permission, "mirror or hot link" any material contained on this site. You are allowed to provide a simple text link within an HTML document to any content on my site. Your use of my website grants no license or permission to use, in any manner, my proprietary materials and/or my proprietary rights. Any unauthorized use of the materials and/or my proprietary rights appearing on this website may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties being imposed on you.
Haslinger Culinary ™ and Haslinger Custom Knives ™ and logos are protected under trademarks.
Disclaimer - Errors and Omissions
The information and materials contained on this Website, including all terms, conditions, and descriptions are subject to change.
My website should be accessed and used at your own risk. All data and content provided on this site is for informational purposes only. Haslinger Custom Knives makes no representations as to accuracy, completeness, current-ness, suitability, or validity of any information on this site & will not be liable for any errors, omissions, or delays in this information, whether or not I have been advised of the possibility, including, without limitation, direct, indirect, special, consequential, incidental or punitive damages. All information is provided on an as-is basis. When a mistake is noticed, I will correct it as soon as possible and make reasonable efforts to notify affected users. This may mean that orders not yet shipped may be cancelled.
All images used are for illustrative purposes. Products are photographed using various lighting techniques and calibrated using calibration software and monitors and may appear different on various devises and web browsers. They may not be exactly as you view them on your equipment and will be subject to variations in tonal accuracy, hue, reflections and depth of tone.
This agreement between Haslinger Culinary and you, the user, supersedes all prior agreements and understandings pertaining to this subject matter.